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| Name | Quality Managment - Introduction |
| Video Uploader | Video From tutor2u |
| Upload Date | This Video Uploaded At 20-05-2016 19:33:00 |
| Video Discription | This revision video introduces the concept of quality in business & emphasises the key link between quality, competitiveness and customer service. #alevelbusiness #businessrevision #aqabusiness #tutor2ubusiness #alevels #edexcelbusiness #businessalevel #Quality #QualityManagement VIDEO CHAPTERS 0:00 Introduction 0:07 What Do We Mean by Quality? 1:25 Some Measures of Quality: Tangible & Intangible 3:02 Why Quality is vital in Business 3:56 Benefits of Greater Quality 4:52 Quality and Competitiveness 5:20 Quality as a Source of Competitive Advantage 6:03 Quality and customer service 7:16 Examples of businesses competing using BOTH low price and high quality |
| Category | Education |
| Tags | quality | quality assurance | quality control | customer service quality | quality management | costs of poor quality | poor quality | total quality management | quality management system | tqm total quality management | what is quality management | what is quality | a level business | a level business revision | a level business studies | taking the biz | a level business aqa | a level business edexcel | takingthebiz | aqa business a level | aqa business | a level | edexcel business | a levels |
