Video Discription |
Air Hostess Job Description Skills and Qualifications and Knowledge || Flight attendant Job Cabinet
00:00 Air hostess Intro
00:21 Air hostess responsibilities
01:03 Customer service
01:43 Flight service
02:20 Communication and coordination
03:03 Administrative duties
03:20 Air hostess skills
04:00 Customer service
04:28 Communication skills
05:00 Team work and collaboration
05:41 Emotional intelligence
06:03 Physical fitness
06:33 Cabin clean
The responsibilities of an air hostess, also known as a flight attendant or cabin crew member, can vary slightly depending on the airline and the type of flight (domestic or international). However, here are some common responsibilities associated with the role:
Safety and Security: Ensuring the safety and security of passengers is the primary responsibility of an air hostess. This includes conducting pre-flight safety briefings, demonstrating the use of safety equipment, and ensuring passengers comply with safety regulations. They are trained to handle emergency situations, such as evacuations, first aid, and dealing with disruptive passengers.
Customer Service: Air hostesses provide excellent customer service to enhance the passengers' travel experience. They greet passengers, assist with seating arrangements, and help with boarding and disembarking. They address passenger inquiries, offer food and beverage services, and provide assistance with special needs or requests.
Cabin Preparation: Before each flight, air hostesses ensure that the cabin is clean, well-stocked, and properly prepared for the journey. They check and restock food and beverage supplies, ensure the availability of necessary amenities like blankets and pillows, and verify the functionality of onboard equipment.
In-Flight Service: Air hostesses are responsible for in-flight services, including serving meals, snacks, and beverages to passengers. They may also provide duty-free sales and assist passengers with entertainment systems, such as adjusting seats, providing headphones, or troubleshooting issues.
Passenger Assistance: Air hostesses assist passengers with various needs throughout the flight. This includes providing information about the flight, such as weather conditions and arrival times, assisting with immigration and customs procedures, and addressing any passenger concerns or complaints.
Communication and Coordination: Air hostesses maintain effective communication with the flight deck crew and fellow cabin crew members to ensure a smooth and coordinated operation. They relay important information, such as changes in flight plans or safety instructions, and work together as a team to handle any in-flight situations or emergencies.
Cabin Cleanliness and Maintenance: Air hostesses are responsible for maintaining cleanliness and hygiene standards in the cabin. They regularly clean and tidy the cabin during the flight, ensuring the lavatories are well-stocked, and waste is properly disposed of.
Administrative Duties: Air hostesses may also have administrative responsibilities, such as completing post-flight reports, documenting incidents or irregularities, and ensuring compliance with airline policies and regulations.
It's important to note that the specific duties and responsibilities may vary depending on the airline, flight duration, and aircraft type. Air hostesses undergo comprehensive training to acquire the necessary skills and knowledge to handle their responsibilities efficiently and provide a safe and enjoyable flying experience for passengers.
#airhostess #airhostessjobs #flightattendant |