Hellow guys, Welcome to my website, and you are watching EMPATHY IS THE MEDICINE THE WORLD NEEDS by Hrushi (Hrushikesh) Kulkarni. and this vIdeo is uploaded by Design U at 2024-06-27T10:37:57-07:00. We are pramote this video only for entertainment and educational perpose only. So, I hop you like our website.
| Name | EMPATHY IS THE MEDICINE THE WORLD NEEDS by Hrushi (Hrushikesh) Kulkarni |
| Video Uploader | Video From Design U |
| Upload Date | This Video Uploaded At 27-06-2024 17:37:57 |
| Video Discription | By Hrushi (Hrushikesh) Kulkarni - CX Advisor Hosted by Sanchita Ray, Head of User & UX Research at @LazadaSingapore How do we leverage this important skill set in 2024 and beyond, for a customer-centric approach? For brands to ensure that they stay in business, and can retain customers at relatively lower costs, to ensure long-term loyalty & repeat purchases, profits, etc. the execution of strategies will be the key rather than formulating strategies. A no-brainer then that the differential factor is how brands showcase Empathy towards their customers. Empathy is the ability to understand and share the feelings of others- “putting yourself in the customer’s shoes”‘ Sympathy’ is the formal expression of pity or sorrow for someone else's misfortune, while ‘Empathy’ is the ability to understand and share the feelings of others. |
| Category | Education |
| Tags | Lazada | LazResearch | BrainFood | Empathy | Customercentric | Loyalty | RepeatPurchase | Profits | Sympathy | CX |
