Using RPA to Optimize and Enhance Your Business
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Using RPA to Optimize and Enhance Your Business |
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Video From Thomas Erl |
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This Video Uploaded At 26-11-2022 19:54:29 |
Video Discription |
What is RPA and how does it fit within a digital business solution? In this fast-paced video, Thomas Erl (best-selling author of "A Field Guide to Digital Transformation" and many other books) uses animation to explain how RPA can be used to optimize business tasks and improve productivity, while also lowering costs.
Robotic Process Automation or RPA is all about helping us automate more of our business tasks. It introduces software programs, called bots, that can interact with the user interfaces, or UIs, of other programs that were originally designed for use by humans. In other words, our company may already have existing systems that automate some of our business tasks, but these systems still need humans to do certain things, which is why the systems provide user interfaces. RPA bots are designed to interact with UIs and can essentially be programmed to do some of these things so that humans don’t have to.
Here are some common tasks that RPAs are used for:
• data entry
• message routing
• web searching
• data searching
• data organization
• user acceptance testing
One well-designed RPA bot can perform one or more of these types of tasks great speed and accuracy and at a low cost. This can help a company become more competitive and deliver improved customer experiences with the digital business solutions.
It can also benefit the human workers. A lot of the tasks that RPA bots can automate for us are menial and repetitive. They are usually not very stimulating or challenging for humans to perform, which means there can be an opportunity for human workers to be reallocated to do more meaningful work.
Finally, let’s talk about how RPA can relate to data science. We can use data science technologies, like big data and machine learning, to analyze how our internal business operations have been performing. This can help us determine how and where to best position RPA bots and it can also help evaluate how those bots are performing on an on-going basis.
But also, as we discussed in other videos, AI systems can be designed to carry out some decisions independently and automatically. This includes decisions that result in instructions being sent to RPA bots. In an environment with multiple RPA bots, an AI system can carry out realtime automated decision-making to autonomously instruct the bots to perform different tasks and to further augment those instructions when adapting to new circumstances. This form of sophisticated, bot-driven business process automation is known as intelligent automation.
Because many RPA bots are designed specifically to perform tasks previously performed by humans, companies needs to carefully decide whether RPA is right for them. If you decide it is a good fit, then consider planning the introduction of this technology into your organization in cooperation with HR departments, management and others. Proactively taking steps, such as retraining employees to do more important and rewarding types of work, helps you benefit from RPA technology while also ensuring that your digital transformation efforts are resulting in a positive workplace culture.
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#rpa #roboticprocessautomation #digitaltechnology #digitaltransformation #businessautomation
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Category |
Science & Technology |
Tags |
rpa | robotic process automation | digital technology | digital transformation | software development | enterprise architectgure | application architecture | business automation | robots | bots | user interface |
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