BHIM SBI Pay | Biggest Technical Failed | Worst Experience | No satisfactory Response from UPI Team
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BHIM SBI Pay | Biggest Technical Failed | Worst Experience | No satisfactory Response from UPI Team |
Video Uploader |
Video From Atul Chakma |
Upload Date |
This Video Uploaded At 19-12-2023 03:47:20 |
Video Discription |
@TheOfficialSBI #sbi #upi
I'm Atul Chakma, SBI Account Holder
That, on 11/12/2023 ( 2:31 PM onward) I attempted to pay through BHIM SBI Pay to a Beneficiary but transaction failed ( time out) for three times but amounts were deducted three times ( 1655×3= ₹4965) from my account and successful payment message also received from SBI.
I have called to SBI Consumer Care for multiple times and they suggested me to wait for two days before filing any complaints ( I waited) , because of this failure of transactions and deduction of money without successful transactions and it's not for a time but thee times , I have gone through mental agony and it disturbed my official work. In consequences it's not only effected my on my EXAM but also wasted my two days which is directly violated to my fundamentals rights . However , after two days amounts were refunded by beneficiaries.
I HAVE SENT MULTIPLE EMAIL BUT DIDN'T GET SATISFACTORY RESPONSE FROM SUPPORT TEAM.
Now I wanted to know that
1. How SBI deducted amounts without successful transactions ?
2. If it's technical failure then why amounts were not automatically refunded by bank or App ?
3. If payments was not success then how I received successful message from SBI ?
4. Amounts received by beneficiary but BHIM SBI Pay application is still not showing it as successful payment in Application ?
5. Technical failure for three times and it's from both side ?
I hope the administration will take immediate steps to this issue in general and public must be aware of this technical failure.
Thanking you
Note :- Till now no response given by UPI support team...
Disclaimer
The following video is based on my personal experiences and sharing my experience for awareness. Constitution of India also give right to Freedom of Speech and Expression under Article 19 . Atul Chakma and the producers don't accept any responsibility and liability for the accuracy content, completeness in video.
This video is made solely for educational purposes and is not created with an intent to harm, injury or defame any person (alive or death), body or association. This video is not intended to spread rumours, offend or hurt the sentiments of any religion, community, individual or to bring dispute between any person (living or death) or Community ot Organizations.
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