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| Name | Mock Call Sample Recording With Call Flow Guide: PART 1 |
| Video Uploader | Video From Kwestyon |
| Upload Date | This Video Uploaded At 19-07-2020 00:41:46 |
| Video Discription | PART 2 (BOOKING MOCK CALL): https://youtu.be/v7ZyTTnt2D8 Curious about what goes on during a mock call and how to pass it? In this video, you're going to hear a call simulation between a call center agent and a customer who's complaining about an "overcharge". You'll also learn the 7 steps you need to remember once you're on the phone with a customer. Remember these 7 steps and you'll have the greatest chance of passing your mock call test and improving your call handling skills. |
| Category | Education |
| Tags | call handling tips | mock call tips | call center handling skills | how to pass a mock call test | mock call | call simulation | call center call simulation | call center mock call test | call center tips for beginners | call handling tips for beginners |
