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| Name | Customer Satisfaction: Measuring Customer Satisfaction with the Right Metrics |
| Video Uploader | Video From OpenView |
| Upload Date | This Video Uploaded At 04-02-2011 19:49:46 |
| Video Discription | Learn More at OpenView Labs: http://labs.openviewpartners.com/topic/customer-development/managing-customer-development/ "Customer satisfaction is everything. Measuring customer satisfaction is hard," says Bill Price, President of Driva Solutions. In this short video, Bill breaks down the different ways of measuring customer satisfaction and and the right questions to ask when determining where your company stands. |
| Category | Education |
| Tags | customer satisfaction | customer service | customer feedback | customer survey | bill price | openview | openview venture partners | openview labs | 2011 |
